Phantom Peak 2023 Review

12 May 2023

Phantom Peak Review

Phantom Peak is back with a bang and has launched with a brand-new season, The Platypus Parade! Following a successful winter with Wintermas, Phantom Peak is offering all new trails, stories and a range of other changes across the whole immersive town.

If you haven’t heard of Phantom Peak yet, then where have you been? Described as an immersive theme park, you can dine, shop and play games in an open world of entertainment. You are encouraged to explore the town, collect clues and uncover the mysteries of the town in an immersive steam punk, western setting.

All of this is located within the capital of the UK, London! Hidden away in a large indoor and outdoor site which can be found in Canada Water, you can travel here with ease. You can take the jubilee underground line or multiple buses to the area and be a stone throw away from entrance of Phantom Peak, with it being less than a 5-minute walk from these options.

Before we get into all the changes in the first edition of Phantom Peak 2023, you can check out all of the past events last year in the reviews below,

Phantom Peak 2022

Phantom Peak – Hallowed Peak

Phantom Peak – Wintermas

One of the first changes we noticed before arriving to Phantom Peak this year was the ticket options and time slots. Adult tickets cost £35 with kid tickets costing £25, with a small booking fee applied to all tickets. You can also book a family ticket to save money for adults and kids combined. Fancy a cheeky upgrade? Then new for this year, you can either enjoy cocktails with Copper or Afternoon Tea with Mayor Pocket. These premium experiences do cost £75 but do include a private encounter with one of the residents of Phantom Peak and food/drink, depending on the experience booked.

Time slots have shortened for this season with the average session now being 4.5 hours instead of 5 hours compared to previous versions. With this said though, this is still an insane amount of time for an immersive entertainment experience with excellent value for money to be had.

Phantom Peak goes through seasons as you may of realised from our previous visits so, it is always worth checking for the latest ticket options, opening times and specific latest information via the Phantom Peak website and socials. 

So now we are up to date with everything prior to visiting, our experience was actually covered over 2 visits as there was so much to do. As returning guests to Phantom Peak, it amazed us at how they have continued to capture our attention in new and exciting ways. This new season for 2023 is known as The Platypus Parade! This is a town celebration of the town’s favourite animal, the Platypus. Hosted and sponsored by Jonaco, the new season has all new trails, stories, carnival games as well as surprises, drama and twists every step along the way. 

Unlike other seasons, this season has an introduction show which starts 30 minutes after the opening time. This now allows everybody to enter the venue and have their tickets checked and to settle into the immersive world before being thrown in the deep end. In this time, you are limited to the indoor area where you can get food & drink, have a look around at the sights and even interact with all of the characters that will be a part of your journey over the next few hours. 

Once everybody is ready, the mayor of the town gathers everybody for the introduction show which explains who they are, what Phantom Peak is and what you can get up to over the next few hours. We think this is a perfect way compared to other previous seasons of the attraction as they continue to improve, giving a fun and more collective way of explaining everything to all new guests and returning. 

After the introduction and explanation, you are then free to explore as you wish. With the all new trails each season so far, it is exciting each and every time to follow the all new stories. The trails act as the stories happening around the town and from answering a few questions on the mobile website, you are then pre selected your trial / story to follow. These range in length and complexity, with some being harder and longer than others, whilst others have smaller stories. Even new this year is smaller kid friendlier stories for the younger audience to follow along and assist with. 

Whilst we have seen the amount of trails reduce from the very start, the quality of the stories, the quirkiness of the interactions and the more puzzle based questions asked have hugely improved. Whilst before the answers were given to you on a plate, now you do need to pay attention to what the characters in the town tell you and look around a bit more to get the answers you need to move on in your quest. We again love this change as it makes it a little harder and gives it a sense of a challenge for puzzle lovers. 

What we will say is with 9 adventures to follow, it is very difficult to complete all 9 in one visit. Following them in detail one at a time whilst enjoying the rest of the festivities going on, you should aim to do a handful on your visit, depending on how you get on. On our first visit, we achieved only 2 trails whilst on our second, we managed 4. The main advice is to enjoy each story you follow, get involved with the characters you meet and you’ll love your time doing these, regardless how long it takes you to complete each trail. 

Whilst exploring the trails, you will come across many interaction points and different activities to do. New for this season is Platyworld, advertised as the theme park of the Platypus world. We were met by Derek who ran tours into Platyworld and gathered our interest and hype before leading us into the waiting room for our tour. Each tour is limited and the opening and tour times can be found outside the building during your visit. Whilst we won’t delve into the secrets behind these walls, we will say expect the unexpected during this… tour. What we can say is we got to see the abs of Jonas at the photo point at the end of the tour, which for new guests, Jonas is the creator and god of the Phantom Peak world. As you can see his sculpture of his abs in the rockwork, this is the closest you’ll get to seeing him.

Other new additions compared to previous seasons included new carnival games. We have seen them take away some of the old games in the old town and put some new games in the carnival tent. These included a ball throwing game where if you hit the abs of Jonas (that’s right), you’d lose a lot of points! These games are hosted by Sparks, which you may meet via the trails if your lucky enough to, otherwise you can see him and pay £1 to enjoy these little side games. 

There are other minor improvements hidden around the world of Phantom Peak, including more merchandise and small building changes that hosted different things in before. Regular guests will be able to spot these out but if your visiting for your first time, these are not major.

Whilst we can talk all day about our love of adventures at Phantom Peak, we will swiftly move onto the food & drink. With a few different options are selectable, they have made this more streamline from the smaller booths they have had before, with now a main ordering point inside for food using interactive screens. Like you would find at any fast food restaurant nowadays, Phantom Peak have followed suit. With different themed burgers and other tasty options, we had no complaints during our visit with quick service and reasonably priced food.

Drinks can be purchased in a number of places with 2 main bars. This visit we had seen the introduction of new cocktails and drink options themed to the world. Such as the Sourpuss, a green cocktails with a sour taste, strong but tasty. You can get other non alcoholic options and beers too. It is always great to have a few different options as you are there for a while so you can try a few different concoctions.

Before long, you would have realised the time has flown by and it is time for the end of the celebrations with the reason you have visited this season, the infamous Platypus Parade! A town gathering is called towards the end of your time around 20 minutes prior to the end of the time slot, where all of the buildings start to close and you are ushered back to the town hall.

 

Mayor Pocket once again hosts the celebration on behalf of Jonas, and they conclude the story but not how you may think. With a possible disaster on the way, you are quickly celebrating and doing the conga all around the town with all your favourite characters. We love the ending parade, and this is one of favourite ones with all the town drama and partying. But like every good party and experience, it must come to an end. By the time you are having the best time ever, it is time to depart. After our two visits, we can say we are still hooked by the charm and uniqueness of Phantom Peak. As a one-of-a-kind experience, you will every moment they have to offer.

We would love to say a huge thank you to the cast of Phantom Peak for providing high quality entertainment and fun during our times in their world. A huge thank you to the team for inviting us both times and providing us free entry for our team and providing some food & drink for our visit. We of course have to say thank you to Jonas as if you have visited before, you will know he is always watching! Finally, a huge thank you to Nick who very kindly provided the best birthday present anybody could ask for with our own unique Platypus.

Phantom Peak, The Platypus Parade is running on selected dates until June 2023 and would highly recommend you visit now if you have not already. As one of the best versions and so much to do here, you would be silly not to visit this world class attraction. If you are reading this review after it has ended then, still look at what Phantom Peak release next.

Until the next season where we will return, let us know if you have explored the mysteries and wonder of Phantom Peak over on our socials!

@thrillnation Steampunk meets the west in this unique open-world immersive experience, featuring escape room elements and lots of interactive entertainment! Would you want to visit this otherworldy venue? #phantompeakuk #immersiveexperience #escaperoom #cocktails #london ♬ Western music, trap soul, R&B beat ♫(866926) - Daisuke"D.I"Imai

PHOTO GALLERY

COMPANY WEBSITE

Phantom Peak Logo

book a visit

BOOK DIRECTLY FOR THE BEST PRICES

More REVIEWS & news

Thrillnation.net is your ultimate resource for unbiased reviews of thrilling attractions across Europe. You'll find us covering theme parks, escape rooms, water parks and more.

Follow Us

For all of our latest news and up-to-date goings on, make sure you follow us on our social media channels!

WORK WITH US

We can offer a variety of different services from sponsored reviews to video content creation. Get in touch to discuss working with us.

Website lovingly created and managed by INOV8 Marketing